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Read This Twice
Трудные диалоги book cover

Трудные диалоги

Tools for Talking When Stakes Are High, Second Edition

Kerry Patterson

Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want
Дата публикации
Рейтинг Goodreads
Last month I read Crucial Conversations, a now-venerable guide to having tough conversations in a way that engages the debaters. By defining a common goal through constantly trying to genuinely understand the needs and viewpoints of others, the conversations become less heated, and more productive. In a high-growth startup, such conversations can often be very stressful, and it is easy to lose track of your shared end goal when emotions flare up. Crucial Conversations covers many of the useful tactics in making sure these conversations are productive, and offers advice on improving relationships with your coworkers.      источник
Picked up this great book @Powells to read. Better conversation and listening enables you to get deeper into subjects at hand. When talking with people, this makes your communication skills a very powerful tool. Always be learning. #growth #education #leadership      источник
Two most useful books I've ever read on either leadership or management were both in the last six months: Crucial Conversations ( and Leadership & Self-Deception ( the former for technique and the latter for principles. ★★★★★      источник
I’m only 100 pages in but I can assure you this is one of the best books I’ve ever read (and I’ve read a lot!) It’s going to improve not only my professional life but my personal one. 10/10 recommend ⭐️      источник
THIS!!! I read this book after my worst relationship breakup and it changed me. I bought it at JFK. I now dive headlong into conflict and it scares people. Conflict and difficult conversations ginger me. Crucial conversations define life the most.      источник
@haven2dotnet There are tons of management books to help you learn how to become a better manager - Radical Candor, High Output Management, Crucial Conversations. Strategy comes with time and experience in the field.      источник