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Crucial Conversations

Tools for Talking When Stakes Are High, Second Edition

Kerry Patterson

Learn how to communicate effectively during high-stakes conversations with this life-changing book that has sold over 4 million copies. The authors provide practical advice on how to transform unpleasant emotions into powerful dialogue, be persuasive without being abrasive, and achieve relationships that are real and productive. With new case studies, research findings, and video links, this bestselling classic is a must-read for anyone looking to improve their communication skills and enhance their personal and professional relationships.
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Last month I read Crucial Conversations, a now-venerable guide to having tough conversations in a way that engages the debaters. By defining a common goal through constantly trying to genuinely understand the needs and viewpoints of others, the conversations become less heated, and more productive. In a high-growth startup, such conversations can often be very stressful, and it is easy to lose track of your shared end goal when emotions flare up. Crucial Conversations covers many of the useful tactics in making sure these conversations are productive, and offers advice on improving relationships with your coworkers.      source
Picked up this great book @Powells to read. Better conversation and listening enables you to get deeper into subjects at hand. When talking with people, this makes your communication skills a very powerful tool. Always be learning. #growth #education #leadership      source
Two most useful books I've ever read on either leadership or management were both in the last six months: Crucial Conversations ( and Leadership & Self-Deception ( the former for technique and the latter for principles. ★★★★★      source
I’m only 100 pages in but I can assure you this is one of the best books I’ve ever read (and I’ve read a lot!) It’s going to improve not only my professional life but my personal one. 10/10 recommend ⭐️      source
THIS!!! I read this book after my worst relationship breakup and it changed me. I bought it at JFK. I now dive headlong into conflict and it scares people. Conflict and difficult conversations ginger me. Crucial conversations define life the most.      source
@haven2dotnet There are tons of management books to help you learn how to become a better manager - Radical Candor, High Output Management, Crucial Conversations. Strategy comes with time and experience in the field.      source