Outcomes Over Output

"Outcomes Over Output" tackles the challenge of setting project goals in today’s service- and software-driven world. With services powered by digital systems never truly being "done", author Joshua Seiden proposes an alternative to simply asking teams to build features which can create no value- setting outcomes instead. This practical guide helps teams use outcomes to create focus, alignment, and puts the customer at the center of everything they do. Discover how to fly at just the right level with this insightful read.