Words That Change Minds
The 14 Patterns for Mastering the Language of Influence
Shelle Rose Charvet
Learn how to influence people without being manipulative in Words That Change Minds by Shelle Rose Charvet. Discover how to use the right words with the right people to get through the communication wall, decode any communication problem, and get practical applications for sales, marketing, negotiation and more. Based on the powerful Language and Behavior Profile (LAB Profile®), you will learn how to understand, predict and influence behavior by decoding the language people use. The new 3rd edition includes over 50% new material, featuring 7 completely new chapters. Improve your relationships and reduce conflicts by using Words That Change Minds.