Secrets of Power Negotiating

This book is a game changer for negotiating in the tough business environment of today. It teaches you how to get everything you want while making sure the other side feels they have won too. The updated edition covers every aspect of negotiating, including new sections on negotiating over the phone, through email, and with people from other cultures. This practical guide uses proven advice to help you recognize unethical tactics, understand different negotiating styles, and gain the upper hand in any situation.