Brian Solis

Emerging in the 1970s, prog rock was often accused of being overly technical, too elaborate, not focused on its audience and often in danger of disappearing up its own a***. One could argue that the service and experience space is starting to exhibit some of the same characteristics namely its in danger of becoming overly technical, benchmarked, f...

Imagine the unimaginable, think beyond, create the new.In todays fast-changing world its easy to feel overwhelmed by the technology and data which seem to drive everything around us. But Beth Comstock, vice-chair of General Electric, one of the largest companies in the world, presents a bold new claim this book: it is the power of human imagination...