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Difficult Conversations

How to Discuss What Matters Most

Douglas Stone

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conve...
Publish Date
April 1
First Published in 1999
Goodreads rating
A valuable lesson that never gets easier to implement: There’s always some looming hard conversation that you haven’t had with someone yet, but need to. Have that conversation as soon as possible. Life improves through difficult conversations. This book helps:      source
Jan 13, 2020
@insta_eich i love the book!      source
May 24, 2020
Sheila Heen’s books Difficult Conversations and Thanks for the Feedback are coaching classics that have really influenced my thinking. I get to keep the learning going when I talk with her during next week’s coaching…      source
May 22, 2019
@amyvpellegrini I really liked a book called Difficult Conversations. I also love the book Nonviolent Communication for conflicts.      source