Discover a revolutionary management approach in this guide to effective management. Developed by a highly successful manager at Google and Apple, the "radical candor" method strikes the perfect balance between aggression and empathy. Learn how to build strong relationships with employees by making it personal, getting work done, and understanding why it matters. Gain actionable insights from years of practical experience and create an environment where people love their work and colleagues. Perfect for bosses and those who manage them, this book shows how to achieve success while retaining your humanity.

Fully Revised and Updated Edition

Radical Candor

Discover how peaceful communication can create compassionate connections in this international bestseller. With solutions for communication problems at home and in the workplace, this guide provides guidance on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy to communicate honestly and without hostility. Learn to break patterns of thinking that lead to anger and depression, and communicate with compassion. Featuring stories, examples, and sample dialogues, the latest edition includes a chapter on conflict resolution and mediation.

A Language of Life

Nonviolent Communication

Learn how to persuade anyone with the groundbreaking book Just Listen. Veteran psychiatrist and business coach Mark Goulston reveals simple and proven techniques to break through emotional barriers and establish productive communication, including effective listening, empathy jolts, and the "Magic Paradox." Transform the people in your life from impossible and unreachable to loyal allies, lifelong friends, and even potential clients.

Discover the Secret to Getting Through to Absolutely Anyone

Just Listen

Learn how to communicate effectively during high-stakes conversations with this life-changing book that has sold over 4 million copies. The authors provide practical advice on how to transform unpleasant emotions into powerful dialogue, be persuasive without being abrasive, and achieve relationships that are real and productive. With new case studies, research findings, and video links, this bestselling classic is a must-read for anyone looking to improve their communication skills and enhance their personal and professional relationships.

Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations

Learn how to be a daring leader with the help of Brené Brown's latest book, based on new research conducted with leaders, change makers, and culture shifters. Through examples and stories, Brown offers a no-BS approach to developing the skills and practices necessary for courageous leadership. She emphasizes that leadership is not about titles or wielding power, but rather recognizing the potential in people and ideas and having the courage to develop that potential. This book is a must-read for anyone who wants to step up and into brave leadership.

Brave Work. Tough Conversations. Whole Hearts.

Dare to Lead

Explore the concept of how humans learn and create their reality through coexistence in "The Tree of Knowledge." Written for a broad range of readers, including students, scholars, and scientists, this book presents a new view of cognition with significant social and ethical implications. Using examples from fields such as biology, linguistics, and cultural phenomena, this revised edition includes an afterword by Dr. Varela, discussing the book's impact since its first publication.

The Biological Roots of Human Understanding

The Tree of Knowledge

Discover how conversations can shape our well-being and ability to thrive in "Conversations Worth Having." This book explores Appreciative Inquiry (AI), a new approach for fostering positive change in individuals, groups, organizations, and communities. Authors Stavros and Torres share 2 practices and 5 principles to create great conversations, followed by real-life examples of people using AI to transform their lives and organizations. Learn how to communicate better and flourish in all areas of your life with this insightful read.

Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement

Conversations Worth Having

Motivational Interviewing is a must-read for professionals and students seeking to master the art of facilitating change. The book focuses on the four processes of MI and offers real-life examples of successful implementation in diverse contexts. In this revised edition, readers will also benefit from additional case examples, counseling situations, and a growing evidence base. The book is highly accessible and infused with respect and compassion for clients, making it an excellent resource for anyone striving to improve their motivational interviewing skills.

Helping People Change, 3rd Edition (Applications of Motivational Interviewing)

Motivational Interviewing

Discover the secrets of high-stakes negotiations with a former international hostage negotiator for the FBI. In Never Split the Difference, Chris Voss shares the effective principles and counter-intuitive tactics that helped him save lives and succeed in negotiations with bank robbers and terrorists. This practical guide can help you become more persuasive in both your professional and personal life, whether you're negotiating a salary or buying a home. Don't miss out on the competitive edge that emotional intelligence and intuition can bring to any discussion.

Negotiating As If Your Life Depended On It

Never Split the Difference

This informative guide tackles the topic of negotiation as a vital part of daily life. It teaches how to effectively and powerfully negotiate, preventing stubborn haggling, and ensuring mutual problem-solving. The jargon-free principles presented by Fisher and Ury will help guide you to success in any negotiation.

Negotiating Agreement Without Giving In

Getting to Yes

Master the Art of Difficult Conversations without Stress with Difficult Conversations by Douglas Stone. This book guides you through a proven, step-by-step approach to handling tough conversations with more success and less stress. Based on 15 years of research from the Harvard Negotiation Project, this book is filled with practical advice and everyday examples to help you at work, home, and in the world. Learn how to start a difficult conversation without defensiveness, decipher underlying structures, and regain balance in the face of attacks or accusations. Dive into Difficult Conversations for expert insights on handling tough conversations today.

Curiosity List: Communication