Sridhar Vembu is the founder and CEO of privately held Zoho, a maker of cloud-based business software. ... Vembu has a PhD in electrical engineering from Princeton and started his career at Qualcomm in 1994. Zoha is building a new 375-acre campus in Austin, Texas, which will also house its Zoho University.
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This book delves into the rise of quantifying human performance and how it's impacting various institutions. Jerry Muller explains how this fixation on measuring itself is becoming a "tyranny of metrics" that threatens the quality of our lives. While metrics can be beneficial when used correctly, Muller uncovers the damage it's causing in areas such as education, medicine, business, and government. The book includes examples of why paying for measured performance doesn't work and when metrics can be beneficial. The Tyranny of Metrics is a timely and powerful book that provides readers with a checklist of when and how to use metrics.
4/ I am a mathematically inclined software engineer and metrics are great for widgets. Metrics try to reduce people to widgets. That's why metrics don't work long term for people. Here is a great book that details the case against metrics for people: – source