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Jared Spool

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Recommended Books

Jared Spool is an American writer, researcher, speaker, educator, and an expert on the subjects of usability, software, design, and research.
12 books on the list
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Designing Interface Animation
Meaningful Motion for User Experience
Val Head - Jul 26, 2016
Goodreads Rating
Effective interface animation deftly combines form and function to improve feedback, aid in orientation, direct attention, show causality, and express your brand’s personality. Designing Interface Animation shows you how to create web animation that balances purpose and style while blending seamlessly into the user’s experience. This book is a cras...
Jared Spool
Feb 03, 2021
@usiriczman The first ones that come to mind are: @danachis’s Handbook of Usability Testing @indiyoung’s books on Mental Models and Empathy @kimgoodwin’s Design for the Digital Age @leahbuley’s UX Team of One @vlh’s book on Animation There are so many others, it would be hard to list all.      source
Practical Empathy
For Collaboration and Creativity in Your Work
Indi Young - Jan 16, 2015
Goodreads Rating
Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully....
Jared Spool
Feb 03, 2021
@usiriczman The first ones that come to mind are: @danachis’s Handbook of Usability Testing @indiyoung’s books on Mental Models and Empathy @kimgoodwin’s Design for the Digital Age @leahbuley’s UX Team of One @vlh’s book on Animation There are so many others, it would be hard to list all.      source
The User Experience Team of One
A Research and Design Survival Guide
Leah Buley - Jul 09, 2013
Goodreads Rating
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more...
Jared Spool
Feb 03, 2021
@usiriczman The first ones that come to mind are: @danachis’s Handbook of Usability Testing @indiyoung’s books on Mental Models and Empathy @kimgoodwin’s Design for the Digital Age @leahbuley’s UX Team of One @vlh’s book on Animation There are so many others, it would be hard to list all.      source
Designing for the Digital Age
How to Create Human-Centered Products and Services
Kim Goodwin - Mar 02, 2009
Goodreads Rating
Whether you're designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today's digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology. Designing su...
Jared Spool
Feb 03, 2021
@usiriczman The first ones that come to mind are: @danachis’s Handbook of Usability Testing @indiyoung’s books on Mental Models and Empathy @kimgoodwin’s Design for the Digital Age @leahbuley’s UX Team of One @vlh’s book on Animation There are so many others, it would be hard to list all.      source
Also recommended by
Erika Hall
Handbook of Usability Testing
How to Plan, Design, and Conduct Effective Tests
Jeffrey Rubin - May 12, 2008 (first published in 1994)
Goodreads Rating
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage...
Jared Spool
Feb 03, 2021
@usiriczman The first ones that come to mind are: @danachis’s Handbook of Usability Testing @indiyoung’s books on Mental Models and Empathy @kimgoodwin’s Design for the Digital Age @leahbuley’s UX Team of One @vlh’s book on Animation There are so many others, it would be hard to list all.      source
Mental Models
Aligning Design Strategy with Human Behavior
Indi Young - Feb 15, 2008
Goodreads Rating
There is no single methodology for creating the perfect product--but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Adaptive Path co-founder Indi Young has written a roll-up-your-sleeves book for designers, manager...
Jared Spool
Feb 03, 2021
@usiriczman The first ones that come to mind are: @danachis’s Handbook of Usability Testing @indiyoung’s books on Mental Models and Empathy @kimgoodwin’s Design for the Digital Age @leahbuley’s UX Team of One @vlh’s book on Animation There are so many others, it would be hard to list all.      source
Mapping Experiences
A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
James Kalbach - May 09, 2016 (first published in 2015)
Goodreads Rating
Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it's worse when people inside these companies can't pinpoint the problem because they're too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into...
Jared Spool
Sep 21, 2020
@ianjmacintosh I highly recommend @JimKalbach’s Mapping Experiences book.      source
Also recommended by
Kirk Borne
Married to the Brand
Why Consumers Bond with Some Brands for Life
William J. McEwen - Nov 01, 2005
Goodreads Rating
Packed with stories and compelling discoveries from an impressive worldwide consumer database, Married to the Brand reveals why consumers bond with some brands — but not others. Looking through the all-important eyes of the consumer, it shows what companies must do to build enduring and profitable brand relationships.Companies spend millions of dol...
Jared Spool
Jul 30, 2020
@mokemonster What I recommend is you read Gallup’s book, Married to the Brand, which discusses the instrument and how they made it. (Sauro didn’t do that, so he just made up how he thought it was used.) If you still have questions, I’d be happy to get on a call and talk about it.      source
How to Be an Antiracist
Ibram X. Kendi - Aug 13, 2019
Goodreads Rating
Ibram X. Kendi's concept of antiracism reenergizes and reshapes the conversation about racial justice in America--but even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. In How to be an Antiracist, Kendi asks us to think about what an antiracist society might look like, and how we can play an ac...
Jared Spool
Jul 10, 2020
Fantastic book. Should be required reading.      source
Also recommended by
Gina SchreckAmy Dickinson
Interviewing Users
How to Uncover Compelling Insights
Steve Portigal - May 02, 2013
Goodreads Rating
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering...
Jared Spool
Feb 06, 2020
It’s funny - I just recommended this book to one of my workshop participants about an hour ago. Nice timing.      source
First, Break All the Rules
What the World's Greatest Managers Do Differently
Marcus Buckingham - Jan 01, 2000 (first published in 1998)
Goodreads Rating
Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level....
Jared Spool
Jan 23, 2020
The first framework is from Gallup and was written up in their great book: First, Break All The Rules. It’s the Q12 employee engagement measures. Each question makes it simple for a manager to identify where they need to improve.      source
Orchestrating Experiences by Chris Risdon